The Town of Whitby, Ontario Launches Two New Parking Services Programs.


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Parking ticket reviews and on-street parking registration will help reduce fines, staff says

WHITBY — Evelyn Bacon, a senior municipal law enforcement officer with the Town of Whitby, at a parking machine on Colborne Street April 10. The Town has a new parking ticket review program in place for residents who have received a Town of Whitby parking ticket. The program provides an opportunity to ask questions about the ticket and offer an explanation that could lead to amendment of the fine or cancellation of the ticket.


WHITBY — Good news for anyone who’s ever returned to their vehicle to find a parking ticket waiting for them.

The Town of Whitby has launched two new programs to help increase parking bylaw compliance and reduce the number of overall infractions. The first program allows residents who have received a Town-issued parking ticket to set up a meeting with a facilitator to offer an explanation, possibly leading to an amendment or even cancellation of the ticket.

“It gives defendants the opportunity to come to town hall and have a quick and easily scheduled review of their parking tickets, rather than the alternative of going to court,” says Kevin Narraway, Whitby’s supervisor of bylaw services.

Review appointments, which take about 10 to 20 minutes, also include a public education component that allows residents to ask questions or voice concerns about the Town’s parking enforcement as a whole, he adds.

“If you come in with a parking ticket and you have some questions about why it was issued or what you can do to avoid one in the future, (the program facilitator) will provide an explanation of the bylaw and hopefully some advice and solutions.”

The second program recently introduced allows residents to request temporary on-street vehicle parking for guests visiting from out of town, as well as for parties, family functions, driveway repairs and home renovations. Registered vehicles will be granted a short-term exemption from the three-hour maximum and overnight parking restrictions outlined in the Town’s traffic bylaw.

On average, the Town of Whitby issues about 13,000 parking tickets a year with fines ranging from $15 for a minor offense to $300 for parking in an accessible spot.

Both new initiatives demonstrate Town staff’s goal of reducing the number of tickets being issued while addressing some of the ongoing concerns raised by residents, says Mr. Narraway.

“We respond primarily to complaints from parking enforcement; we do some proactive enforcement but we’re just trying to improve compliance town-wide.”

Parking ticket reviews will be held by appointment at the municipal building, 575 Rossland Rd. E.

To make a request for on-street vehicle parking, residents must contact the Town’s parking services a minimum of two business days prior to an event or renovation and provide several pieces of information. This program is not designed to be a solution for households that do not have enough driveway parking spaces for their existing vehicles. Each household can request a maximum of 12 exemptions per year.

Call: 905-668-3437

E-mail: [email protected]


Fast Facts

To request temporary on-street vehicle parking, residents must provide:

– licence plate, make and colour for the vehicle to be parked on the street

– start and end dates the vehicle is expected to be parked on street

– reasons why the vehicle will be parked on street

– contact name, daytime phone number and home address


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  2. Dear Evelyn Bacon,

    My name is Andrea Walters and I’m the principal of Bellwood Public School.

    Next Wednesday Septmber 25th, Bellwood will be celebrating it’s 25th Anniversary. We are expecting the Mayor, the Director, Trustees and many former staff and students. Parking is usually challenging at the best of times. We’re requesting on street parking around the Bellwood area to accommodate our guest for this momentous occassion.

    We appreciate your assistance in this matter.


    Andrea Walters

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